Failed payments can be from a number of reasons. Always make sure of the following when purchasing from the CREATR website:
- There are enough funds in the account associated with the card you are purchasing from.
- The card details you entered match the card.
Your bank may have denied the transaction without giving a reason. Please contact your bank if this may be the case.
We recommend contacting the associated financial institution (credit/debit card provider) to confirm if there may be any other issues causing this error, or, you can attempt to make the purchase with a different payment method.